Beauty
English Speaking for Salon Staff (2025)
In the beauty industry, making the client feel comfortable is 50% of the job. Use these phrases to sound professional.
Updated: Nov 2025
5 min read
Style
Whether you are doing a haircut, facial, or manicure, you need to ask the client what they want. Misunderstanding here can lead to a disaster (and a bad review).
The Consultation
Hair
"How much length do you want to take off?"
"Do you want layers or a straight cut?"
"Would you like to blow-dry it straight or with curls?"
Skin/Facial
"Do you have sensitive skin?"
"Is the water temperature okay?"
Suggesting Services (Upselling)
Polite Suggestions
- "Your hair looks a bit dry. I recommend a hair spa."
- "We have a special offer on pedicures today."
- "Would you like to add a head massage?"
Closing
- "How do you like the new look?"
- "Please book your next appointment in advance."